How easy is it to understand consumer finance?

Research output: Contribution to journalArticle


  • Accepted_Manuscript

    Accepted author manuscript, 162 KB, PDF-document

    Embargo ends: 31/12/99


Organisational units


We consider the readability of payday loan websites against conventional lenders. Our findings show that credit card websites are harder to read and contain more complex terminology. Our central contribution is to provide the first known measurement of readability in consumer finance - something regulators have found helpful in other domains.


Original languageEnglish
JournalEconomics Letters
StateAccepted/In press - 8 Jan 2019

View graph of relations

ID: 148838333

Related by journal
  1. Coordination and focality under gain-loss framing: Experimental evidence

    Research output: Contribution to journalArticle

  2. Employees’ online reviews and equity prices

    Research output: Contribution to journalLetter